http://guestexperience.org The business of great guest experiences. daily 1 http://guestexperience.org/431894-Combining-Old-school-Selling-Techniques-With-Today-s-Hotel-Internet-Marketing-Technology.html Sun, 05 Feb 2012 00:11:07 -0500 In today's competitive sales environment, time is money. Distribution and presentation of your sales material quickly and professionally - while providing personal attention to the client - can make the difference between the sale and lost business. Web sites should be a tangible sales tool, providing hotel sales professionals all the necessary items needed to present and close the sale efficiently. Combining old-school selling techniques with today's technology will allow you to outsell your co... http://guestexperience.org/431894-Combining-Old-school-Selling-Techniques-With-Today-s-Hotel-Internet-Marketing-Technology.html http://guestexperience.org/795007-Hotel-Industry-Has-Lost-Track-of-the-Fundamentals-of-Selling-Services.html Sun, 29 Jan 2012 00:35:30 -0500 In the age of computers and Internet, it's easy to lose touch with guests. Quick, easy and up-to-date information is no longer available. In order to find the information they are looking for, clients may have to go to a corporate web site or independent web site and access e-mails, attachments, word documents, links, web programs and PDF brochures or resort to faxes, phone calls and snail-mail. What happened to one-on-one personal attention to help a client decide on services? The Internet has ... http://guestexperience.org/795007-Hotel-Industry-Has-Lost-Track-of-the-Fundamentals-of-Selling-Services.html http://guestexperience.org/633658-Hotel-Sales-and-Catering-Sales-Industry-Professional-Needs-to-Start-Thinking-Green.html Thu, 26 Jan 2012 01:07:04 -0500 Recently, and by recently, I mean in the very near past and in the ages of the Internet and climate change, I was at the office of a meeting planner providing virtual on site virtual sales training. After the meeting, we were talking, and as we were talking, the meeting planner was sorting her mail. This meeting planner tossed unopened hotel paper sales packets in the garbage that had recently arrived from various hotels. I asked how many of those larger, paper hotel sales packets came in the m... http://guestexperience.org/633658-Hotel-Sales-and-Catering-Sales-Industry-Professional-Needs-to-Start-Thinking-Green.html http://guestexperience.org/760990-New-Age-of-Hotel-Internet-Marketing-and-Hotel-Online-Advertising.html Wed, 25 Jan 2012 01:09:42 -0500 Traditional web sites are built for marketing. Web sites should be built to CLOSE THE SALE! Web sites should provide instant presentations of your services and the ability to create customized web sites to each inquiry and sales call. Allowing the sales professional to sell above and beyond their competitors while saving thousands of dollars each year. Web Sites should provide your sales staff with virtual sales tools to close the sale faster and more efficiently, saving you time and money. Inco... http://guestexperience.org/760990-New-Age-of-Hotel-Internet-Marketing-and-Hotel-Online-Advertising.html http://guestexperience.org/670256-Rethinking-Hotel-Internet-Marketing-and-Hotel-on-Line-Advertising.html Tue, 24 Jan 2012 00:39:22 -0500 Hotel sales and catering sales industry needs to start thinking outside the box when it comes to web sites and search engines through virtual presentation of services. Web sites are good marketing tools, but marketing does not close the sale. Studies have shown that of those who respond first to an inquiry with complete sales information and provide personal attention to the client will win the business. Hotel Internet Marketing and Hotel On Line Advertising Sales professionals should use web s... http://guestexperience.org/670256-Rethinking-Hotel-Internet-Marketing-and-Hotel-on-Line-Advertising.html http://guestexperience.org/922391-Hotel-Industry-Web-Sites-Are-Falling-Short-of-Their-Full-Potential.html Sun, 22 Jan 2012 00:40:43 -0500 The hotel and event planning industry must begin presenting sales information by traditional sales standards whereby web sites are virtual sales presentation tools to be viewed by the client under the guidance of a sales professional. Web sites are good marketing tools but they do not provide hotel sales, catering sales and the event planning sales professional with the resources and education needed to streamline the sales process to each sales and inquiry call. Traditional web sites are built ... http://guestexperience.org/922391-Hotel-Industry-Web-Sites-Are-Falling-Short-of-Their-Full-Potential.html http://guestexperience.org/306677-Hotel-Industry-Needs-to-Start-Rethinking-Web-Site-as-Tangible-Sales-Tools.html Wed, 18 Jan 2012 01:01:17 -0500 The service sales industry has lost track of the basic fundamentals of selling. Sales , tells us the importance of building rapport, education, communicating accurate information quickly and providing special personal attention above and beyond the competition. This practice no longer exists with online resources. Web sites often are built to reflect a web designer's technical goals and restrictions instead of the goals and needs of the sales Industry. In today's competitive sales environment, t... http://guestexperience.org/306677-Hotel-Industry-Needs-to-Start-Rethinking-Web-Site-as-Tangible-Sales-Tools.html http://guestexperience.org/312956-Laws-on-Leadership.html Tue, 17 Jan 2012 02:02:32 -0500 Laws of Leadership I have already written articles on leadership. The more I read books and hear audio cassettes, the more I would like to know about leadership. The more I come to know about leadership, the more I would like to share with my colleagues. Leaders are made, not born. You become a leader in your business in the world around you by practicing the qualities, attributes and behaviors of leaders who have gone before you. Like any set of skills, leadership is developed by practice, ... http://guestexperience.org/312956-Laws-on-Leadership.html http://guestexperience.org/231259-Commercial-Indoor-Lighting.html Mon, 16 Jan 2012 00:29:46 -0500 Almost every client you consult for is going to be concerned about the recession and is going to want reassurance that the lights they buy today will last a long time to come and will help them either save money, make money, or both. If you can prepare a proposal in advance that quantifies specific channels of ROI, you can give yourself a competitive advantage over almost any rival you are up against. Many commercial environments in and of themselves are defined by the type and quality of indoor... http://guestexperience.org/231259-Commercial-Indoor-Lighting.html http://guestexperience.org/926634-The-Serenity-at-the-Suburbs-in-Aloe-Plaza.html Sat, 14 Jan 2012 00:33:19 -0500 Located just across the Union Station, St. Louis, Aloe Plaza is a wonderful fountain area which is filled with tranquility and natural beauty in the middle of the busy affairs of the city. It boasts of one of the most beautiful pieces of artwork in the city and is a major tourist hotspot in the area that a traveler must visit for a breath of fresh air and some winding down from the hectic wayfaring. Aloe Plaza is named in honor of Louis P. Aloe who died in . He served as the President of the Boa... http://guestexperience.org/926634-The-Serenity-at-the-Suburbs-in-Aloe-Plaza.html http://guestexperience.org/176275-Witness-the-Exciting-Genting-World-Lion-Dance-Championship.html Thu, 12 Jan 2012 00:19:29 -0500 Asia is famous for many cultural and religious festivals. Almost every country in the continent has its own world-famous event which draws visitors from all over the world to its shores. The Genting World Lion Dance Championship is Malaysias claim to fame when it comes to festivals. This colourful, exciting and exhilarating event, with a history spanning over years, is held once every two years at the Arena Of Stars in Genting Highlands, which is known as Kuala Lumpurs City of Entertainment. Th... http://guestexperience.org/176275-Witness-the-Exciting-Genting-World-Lion-Dance-Championship.html http://guestexperience.org/841244-Base-Jumping-in-Malaysia.html Mon, 09 Jan 2012 00:24:52 -0500 Malaysia has numerous base jumping events being held every year. But first what is Base Jumping? Base jumping stands for Buildings, Antenna, Span and Earth, this describes the platforms from which Base jumpers would take off from. The first Base Jump was held in Malaysia in , when Aziz Ahmad obtained authorization to jump from the Menara Kuala Lumpur. He together with Capt. Abdul Rahmat Omar and Martin Dumas, a Canadian, took off from the Menara Kuala Lumpur from the Broadcast end of the Tower a... http://guestexperience.org/841244-Base-Jumping-in-Malaysia.html http://guestexperience.org/401729-The-Busker-Invasion.html Fri, 06 Jan 2012 00:12:46 -0500 During the year end in the month of December, Buskers come from all corners of the world to invade upon the streets of Kuala Lumpur. Visitors will be able to get in on the action and witness some amazing displays of talent and prowess, as the buskers provide free entertainment to the crowds that gather along the streets of Kula Lumpur. Buskers come from all across the world to busk here in the streets of Kula Lumpur. The buskers perform juggling, knife-eating, acrobatics, comedies, dances, mimes... http://guestexperience.org/401729-The-Busker-Invasion.html http://guestexperience.org/361130-Tale-of-Sea-at-Aberdeen-Maritime-Museum.html Mon, 02 Jan 2012 00:21:30 -0500 Aberdeen Maritime Museum, hailed as one of the award winning museums in the Scotland is located on the historic Shiprow and incorporating Provost Rosss House which is built in . The main theme of the museum is the relationship between the city and the sea over the ages to the present day. The museum houses one of the rare and valuable collections of artifacts which cover the shipbuilding process, fishing and port history, North Sea Oil Industry and a collection of fast sailing ships. The viewpoi... http://guestexperience.org/361130-Tale-of-Sea-at-Aberdeen-Maritime-Museum.html http://guestexperience.org/847371-The-Grace-of-the-Monarchy-at-the-Windsor-Castle.html Fri, 30 Dec 2011 01:20:50 -0500 Windsor Castle which is situated at Windsor in Berkshire, U.K. is the largest inhabited castle in the world. The castles history dates back to the rein of King Edward III who started conceptualizing the idea of this castle and even after years the Windsor Castle is still used as the official residence of the Queen as well as a working palace. This massive square feet royal residence is one of the principal residences of the British Monarch and even nowadays Queen Elizabeth II spends her many e... http://guestexperience.org/847371-The-Grace-of-the-Monarchy-at-the-Windsor-Castle.html http://guestexperience.org/958490-Enjoy-a-Night-Out-of-Wonder-at-Boat-Quay.html Thu, 29 Dec 2011 00:27:31 -0500 Boat Quay in Singapore is a rich and vibrant area that houses an impressive range of shopping and entertainment options. Located adjacent to the financial district of Singapore it is also one of the most popular places to for both expatriates and professionals to relax and unwind after a hard days work. Originally started as an important sea port, it was the sight of numerous sea faring traders and the large scale hustle and bustle of unloading and loading of the ships that were docked here. Tod... http://guestexperience.org/958490-Enjoy-a-Night-Out-of-Wonder-at-Boat-Quay.html http://guestexperience.org/786709-The-Performing-Arts-Shopping-and-Dining-All-Under-One-Stylish-Roof.html Mon, 26 Dec 2011 00:22:39 -0500 Featuring a waterfront location in Singapore, Esplanade is Singapores premier performing arts venue and has been host to great theatrical and musical performances in the past. The complex itself features an unusual structure with its dome shaped structure that over looks Marina Bay. Housed inside are a , seat concert hall and a seat theatre in addition to several other recital rooms. Besides these indoor performing venues there are also several outdoor venues which are also used. The building h... http://guestexperience.org/786709-The-Performing-Arts-Shopping-and-Dining-All-Under-One-Stylish-Roof.html http://guestexperience.org/683655-A-Fantastic-Walk-for-Shoppers-and-Dinner-Alike.html Fri, 23 Dec 2011 00:09:49 -0500 Bintang Walk is one of the trendiest streets in Kuala Lumpur and Malaysia that is actually a street side row of cafs, restaurants, bars and pubs. Though still an enjoyable visit during the daytime it is at night that the entire area truly comes to life when the entire area is lit up and jazz music is usually played giving the entire area a vibrant atmosphere. Just walking through the area provides a unique insight and the chance to gaze upon some impressive architecture that should not be missed... http://guestexperience.org/683655-A-Fantastic-Walk-for-Shoppers-and-Dinner-Alike.html http://guestexperience.org/858662-A-Tower-That-is-Both-Functional-and-Entertaining.html Sat, 17 Dec 2011 00:11:57 -0500 KL Tower is an impressive telecommunications and radio tower which to observers gives the appearance of actually being taller than the Petronas Towers but in actuality this effect is caused by the fact that it is constructed on a hill. Surrounding this hill is a rainforest which gives the tower a unique location and makes it the only tower of its kind to be constructed inside a rainforest. The tower also has the distinction of housing the highest McDonalds in the World. One of the highlights whe... http://guestexperience.org/858662-A-Tower-That-is-Both-Functional-and-Entertaining.html http://guestexperience.org/817474-Cable-Skiing-in-Singapore-the-Inexpensive-Yet-Unusual-Water-Adventure.html Mon, 12 Dec 2011 00:49:00 -0500 Cable skiing or wakeboarding is rather unusual way of skiing or wakeboarding where the participants are not pulled by a boat but by an overhead cable which is erected around the banks of the lake.The advantage of this new method of water skiing is the dramatic reduction of cost and now people can afford the luxury of this adventure without second thinking of their pocket. Ski; the premier cable skiing provider in Singapore is located at the East Coast Park, one of the most popular beaches in Sin... http://guestexperience.org/817474-Cable-Skiing-in-Singapore-the-Inexpensive-Yet-Unusual-Water-Adventure.html http://guestexperience.org/448349-Enchant-Your-Senses-at-Singapore-s-Garden-of-Eden-Singapore-Garden-Festival.html Sat, 10 Dec 2011 00:25:38 -0500 Singapore Garden Festival enamours the hearts with the dazzling and bountiful flora and foliage on display. The first garden show in Singapore, it opened its door to the public in , bringing forth talent from all over the world. With creations on display from award-winning landscapers and floral designers, the festival is truly a season of enchantment. Playing a key role in the Singapores vision of a City in a Garden, the Singapore Garden Festival rejuvenated the aura of bedazzlement in the mind... http://guestexperience.org/448349-Enchant-Your-Senses-at-Singapore-s-Garden-of-Eden-Singapore-Garden-Festival.html http://guestexperience.org/114585-Revisit-the-History-at-the-Sule-Pagoda.html Wed, 07 Dec 2011 00:04:08 -0500 Find the Sule Pagoda in the heart of Yangon, standing tall amidst a hoard of tiny shops such as astrologists, palmist and more. This golden monument to Buddhism is true marvel to behold. Reaching a height of feet, the pagoda as its name denotes, enshrines a hair of a Buddha. The direct translation of Sule Pagodas Mon name that is Kyaik Athok is The Pagoda Where A Sacred Hair Relic Is Enshrined Sule Pagoda is said to be over two millennium in age, and it is also mentioned that it was the locatio... http://guestexperience.org/114585-Revisit-the-History-at-the-Sule-Pagoda.html http://guestexperience.org/217549-National-Museum-in-Yangon-Preserving-Heritage-Years-Past.html Tue, 29 Nov 2011 18:34:07 -0500 The National Museum in Yangon makes its home in a five-stored building situated on Pyay Road, within the Dagon Township of the city. Originally located in the Jubilee Hall of Yangon since its initiation in , the museum was relocated to other locations until it made its resting place at its current location. The museum is home to various artefacts such as memoirs from its history and countless artworks denoting the talent of the Burmese folk. Resting within the confines of the museums walls rests... http://guestexperience.org/217549-National-Museum-in-Yangon-Preserving-Heritage-Years-Past.html http://guestexperience.org/250750-Bouldin-Creek-Neighborhood-in-Austin-Texas.html Tue, 22 Nov 2011 23:26:39 -0500 strongAbout Bouldin Creek Bounded on its north by Town Lake and on its south by Oltorf Street, Bouldin Creek is a family residential area in South Austin replete with the amenities of suburban living. This community is bounded also by South Lamar Boulevard and partly by the Union Pacific railroad tracks on the west and the South Congress Avenue on the east. Its proximity to various amenities provide for a healthy balance of family and social life. Your Bouldin Creek neighborhood A neighborhoo... http://guestexperience.org/250750-Bouldin-Creek-Neighborhood-in-Austin-Texas.html http://guestexperience.org/452960-Experience-in-the-Festivities-and-Indulgences-of-Chinatown.html Sun, 20 Nov 2011 01:39:39 -0500 Chinatown brings forth the memories of years past, when the Chinese settled on this quaint island and made their living. Taking up a large area of Georgetown around Campbell Road, Chinatown was named so because of the vast amount of settlements taking over that region making it their own. Chinatown then became a hub of history and culture. With the onset of the British colonisation in the neighbouring countries, immigrants from China, India and cluster of Malay islands arrived to make Penang Isl... http://guestexperience.org/452960-Experience-in-the-Festivities-and-Indulgences-of-Chinatown.html